Coordinated Intake (CI) is a collaborative process that provides families with a single point of entry for home visiting programs within a neighborhood, community, city, town, suburb, or county. Trained Coordinated Intake workers serve as a hub for home visiting, assessing families’ needs, referring them to an appropriate home visiting program, and tracking what happens to the referrals.
The Governor’s Office of Early Childhood Development (OECD) is looking for communities which are interested in developing their own early childhood/home visiting coordinated intake system. Please click here to learn more.
Lessons Learned and Best Practice Guides
Illinois’ MIECHV Program has been invested in coordinated intake and community systems building since the inception of MIECHV. See below for full reports on lessons learned from MIECHV Coordinated Intake and Community Systems Development in Illinois:
State and National Community Systems Development
Illinois Community Systems Development Resources
- Toolkits for Building Early Childhood Collaborations: The Community Systems Development Subcommittee of the Illinois Early Learning Council compiled an extensive collection of reading materials, tools, sample forms, memoranda of understanding (MOUs), and more in this extensive resource guide.
- All Our Kids (AOK) Networks: These networks were launched in 1999 to support collaboration across service sectors so that greater results for young children could be achieved. The AOK Networks initiative is a collaborative effort of the Illinois Department of Human Services, Division of Family and Community Services; the Illinois State Board of Education; health departments and other lead agencies; and local stakeholders who care about the health and well-being of very young children and their parents/caregivers. It is the most comprehensive, long-standing, community-based systems development initiative in the State of Illinois. Click here for the local networks operating in Illinois.
- Innovation Zones: Innovation Zones are laboratories for the state, helping to inform which strategies are most effective in achieving the goal of ensuring all young children with high needs are engaged in high quality early learning and development programs. Illinois Action for Children coordinates the work of the Innovation Zones. Funding for the Innovation Zones was made possible through funds from the federal Race to the Top – Early Learning Challenge, which expired in December 2016.
- Illinois Early Childhood Community Collaboration Profiles: These profiles are a resource for the state’s early childhood community partnerships to learn about each other’s work and to help build a peer network of support. The profiles also serve as a vehicle to encourage early childhood providers and advocates to connect to and strengthen existing partnerships instead of duplicating efforts. This most recent edition was updated by the Consortium for Community Systems Development (CCSD) – an initiative of the Race to the Top – Early Learning Challenge Grant – which is led by Illinois Action for Children.
- Illinois Early Childhood Program Inventory: The Inventory provides a comprehensive list of programs in Illinois that support Illinois’ children (from birth through age 8) and their families as compiled by Illinois Action for Children. The Inventory provides an overview of Illinois’ Early Childhood System including programs offered by the Department of Children and Family Services (DCFS), Illinois Department of Human Services (IDHS), Illinois Department of Healthcare and Family Services (IDHFS), Illinois Department of Public Health (IDPH) and the Illinois State Board of Education (ISBE).
- Map of the Illinois Early Childhood Collaborative Landscape (February 2016) provided by Illinois Action for Children: this map highlights the early childhood community partnerships occurring throughout the state, including AOK Networks, Innovation Zones, MIECHV collaborations, and independent or unaffiliated collaborations.
National Community Systems Development Resources:
- Collective Impact Forum: Created and supported by FSG and the Aspen Institute Forum for Community Solutions, the Collective Impact Forum is a resource for people and organizations using the collective impact approach to address large-scale social and environmental problems. In the winter of 2011, FSG’s John Kania and Mark Kramer introduced the concept of “collective impact” in an article by the same name, describing several examples of highly structured collaborative efforts that had achieved substantial impact on a large-scale social problem.
- Stanford Social Innovation Review (SSIR): Published by the Stanford Center on Philanthropy and Civil Society at Stanford University, SSIR informs and inspires millions of social change leaders from around the world and from all sectors of society—nonprofits, business, and government. With webinars, conferences, magazines, online articles, podcasts, and more, SSIR bridges research, theory, and practice on a wide range of topics, including human rights, impact investing, and nonprofit business models.
- Tamarack Institute: The Tamarack Institute works with leaders in non-profits, governments, businesses and the community to make work of advancing positive community change easier and more effective. It does this by teaching and writing about collective impact, community engagement, collaborative leadership, community development, and evaluating community impact.
Coordinated Intake Policy and Procedures
Having policies and procedures in place are important for effective coordinated intake and collaboration amongst different home visiting programs and other service providers. The following are offered as examples.
Examples and templates for CI Policy and Procedure Manual
Examples of Illinois MIECHV CI Policy and Procedure Manuals
- Elgin Manual: Table of Contents
- Elgin Manual: Training and Supervision
- Elgin Manual: System Development
- Elgin Manual: CQI
- Elgin Manual: Eligibility and Assignment
- Elgin Manual: Emergency Referrals
- Elgin Manual: Data and Reporting
- Elgin Manual: Outreach
- Elgin Manual: HV Referrals
- Elgin Manual: Confidentiality
- Elgin Manual: Wait Lists and Closures
This website is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number HRSA-16-172 Maternal, Infant and Early Childhood Home Visiting Program – Formula. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.
It takes a village. Illinois home visiting collaborates with numerous partners in order to support young children and families. These partners include:
Chapin Hall at the University of Chicago • Children’s Home + Aid • Easter Seals • Ever Thrive Illinois • Family Focus • Fussy Baby Network at the Erikson Institute • Heartland Alliance • Illinois Action for Children • Illinois Association for Infant Mental Health • Illinois Chapter of the American Academy of Pediatrics • Illinois Children’s Mental Health Partnership • Illinois Childhood Trauma Coalition • Illinois Coalition Against Domestic Violence • Latino Policy Forum • Metropolitan Family Services • Mothers and Babies Program at Northwestern University • Prevent Child Abuse Illinois • Robert R. McCormick Foundation • Sargent Shriver National Center on Poverty Law • The Irving Harris Foundation • The Ounce of Prevention Fund • Voices for Illinois Children